Shipping policy

We are committed to delivering your orders promptly and efficiently. Please review our shipping policy below to understand how we handle and ship your purchases.

1. Order Processing Time

  • All orders are processed within 1 business day (Monday to Friday, excluding holidays).
  • Orders placed before 12 PM EST will be processed the same day. Orders placed after 12 PM EST will be processed the next business day.
  • You will receive a confirmation email with tracking information once your order has been shipped.

2. Shipping Rates & Delivery Times

  • Standard Shipping: Free on orders over $30. For orders under $30, shipping rates are calculated at checkout.
    • Estimated Delivery Time: 3-7 business days.
  • Expedited Shipping: Available at an additional cost, calculated at checkout.
    • Estimated Delivery Time: 1-3 business days.

3. International Shipping

  • Shipping rates for international orders are calculated at checkout.
  • Estimated Delivery Time: 7-14 business days.
  • Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the customer.

4. Order Tracking

  • Once your order is shipped, you will receive a tracking number via email.
  • You can track your order status using the tracking number provided.

5. Shipping Address

  • Please ensure that your shipping address is correct and complete. We are not responsible for orders shipped to incorrect or incomplete addresses.

6. Shipping Delays

  • While we strive to deliver your order within the estimated delivery times, unforeseen circumstances such as weather conditions, holidays, and carrier delays may affect delivery times. We appreciate your patience and understanding.

7. Lost or Damaged Packages

  • If your order is lost or damaged during shipping, please contact us immediately at via chat or email to info@constantlycrafting.com with your order number and details of the issue. We will work with the shipping carrier to resolve the problem as quickly as possible.

8. Returns & Exchanges

  • For information on returns and exchanges, please refer to our Return Policy.

9. Customer Support

  • If you have any questions or need assistance with your order, please contact our customer support team via chat or email to info@constantlycrafting.com. We are here to help!

Thank you for shopping with Constantly Crafting. We appreciate your business and look forward to serving you again!